Event Details

2026 Virtual Winter Workshop

February 04, 2026
Wednesday, February 4, 2026
2:00 p.m. - 5:00 p.m. CT

As has become crystal clear in the past ten years, supporting and aligning a multigenerational workforce is imperative to establish and maintain a terrific work environment. But each generation is different. Without understanding and recognizing this phenomenon, problems are sure to arise: miscommunication, frustration, anger and conflict, to name a few. It is critical to not only recognize that there are differences among generations, but to also dispel stereotypes and preconceptions that have been established among colleagues and customers.

Unlike any other multi-generational course you have experienced before, this course goes way beyond the “what” and examines the “how” to assure generations in the workforce do well together and begin understanding how to build products and services for a multi-generational customer base.

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