2026 Virtual Winter Workshop

Rock the Ages: Uniting Generations, Amplifying Success
2.5 GEN CE | February 4, 2026, 2:00 p.m. - 5:00 p.m. CT

Succeeding in a Multi-Generational Workforce: What Every Generation Needs to Know

As has become crystal clear in the past ten years, supporting and aligning a multigenerational workforce is imperative to establish and maintain a terrific work environment. But each generation is different. Without understanding and recognizing this phenomenon, problems are sure to arise: miscommunication, frustration, anger and conflict, to name a few. It is critical to not only recognize that there are differences among generations, but to also dispel stereotypes and preconceptions that have been established among colleagues and customers.

Unlike any other multi-generational course you have experienced before, this course goes way beyond the “what” and examines the “how” to assure generations in the workforce do well together and begin understanding how to build products and services for a multi-generational customer base.

Key Takeaways:

  • Better understand each generation within your organization, as well as within your customer base
  • Identify key strategies to unify different generations and enable them to draw on the creativity, expertise and ability of all employees, constituents and customers
  • Understand new ways to effectively communicate to staff, constituents and customers from all generations
  • Learn innovative approaches to developing the best product and marketing mix for your customers based on a clear understanding of their demographics

Registration Rates

ANFP Member - Early Bird Registration through January 15: $49

Non-Member - Early Bird Registration through January 15: $68

ANFP Member - Regular Registration: $59

ANFP Non-Member - Regular Registration: $80

Pre-Professional: $29

Registration Coming Soon!

About the Speaker

Debra Zabloudil, FACHE

President & Founder | The Learning Studio, Inc.

Debra Zabloudil, FACHE is the President and Founder of The Learning Studio (TLS), an association consultancy and training organization. TLS was created in 2004, when Debra saw a need for gold standard leadership development in the workplace. Since that time, she has helped companies across the nation and the globe strategize, coach and train around their most pressing business needs of the day. Debra is considered an industry leader in speaking, training, facilitating and “all things adult education”. TLS produces high quality learning experiences and offers a full catalog of professional development programs for organizations of all size and scope. TLS has designed leadership development programs for individuals and groups with many years of experience, as well as those aspiring to leadership.

Before launching TLS in 2004, Debra served in many senior staff positions with a variety of nonprofit organizations and associations. Those include the Association Forum of Chicagoland, The Young Presidents’ Organization, The Joint Commission, and the American College of Healthcare Executives. Debra received her bachelor’s degree in Speech Communications/Public Relations from Southern Illinois University, and her master’s degree in Management of Public Service from DePaul University. She has earned her Certified Association Executive (CAE) designation and is a fellow in healthcare management (FACHE). Debra is a past chair of ASAE’s Professional Development Council, is current and past chair of the Association Forum’s Education SIG, is a PCMA Best in Class speaker, and has completed the international “Search Inside Yourself Leadership Institute” program on mindfulness in the workplace in 2016. She was the 2011 recipient of the Association Forum of Chicagoland’s John C. Thiel Distinguished Service Award, which is given annually to an individual who has demonstrated consistent and significant contributions to the association community on a volunteer basis. Beyond that, Debra is insightful, articulate, adaptable, and a continuous learner and seeker of joy.