Frequently Asked Questions

I forgot my username and password. How do I find it?

Your username will always be the e-mail address ANFP has on file. However, ANFP does not store password information therefore you will have to contact ANFP at 800.323.1908 and select option 1 and have your password reset.

How do I change my account information with ANFP?

Visit www.ANFPonline.org and log in (see step 1 for instructions)

Select Manage Profile link located on top of the page next to where it reads “Welcome, [your name]”

You now will land on your My Information page. Here you may edit or add fields on your record.

Select Edit to make corrections to what is currently listed on the page and/or ADD to add additional information that is currently not displaying.

Upon completion of editing and/or adding additional fields, please remember to select the Save button each and every time. Otherwise, your changes will not save to your ANFP record.

What is my membership number?

Your membership number is listed on your membership card, which was sent to you electronically upon joining ANFP or renewing your annual fees. If you need additional assistance locating your membership number, please contact ANFP by e-mail at info@ANFPonline.org or by phone at 800.323.1908 and select option 1.

I was a member in the past and am ready to rejoin, do I need to fill out an application again?

No, all past members must reinstate their prior membership. Please contact ANFP to obtain further details pertaining to your reinstatement fees.

Do I receive a membership card?

Yes, an electronic membership card will be e-mailed to you upon paying your yearly renewal fees.

How can I cancel my membership?

All membership cancellations must be submitted in writing. Please e-mail your membership cancelling request to info@ANFPonline.org or mail a letter to ANFP 406 Surrey Woods Drive St. Charles IL 60174.

If the postmark on the envelope is prior to August 31 deadline of when my fees need to be paid by and ANFP receives the payment after August 31, will I still need to pay late fees?

Yes.

When does my membership expire?

All members have an expiration date of August 31 of a given year.

Will I receive a hardcopy invoice when my renewal fees are due?

As part of ANFP’s “Going Green” initiative, we do not send invoices via mail, unless they are past due. In the first week of June, an invoice will be placed into your online member portal account under My Transactions. ANFP will then e-mail you a reminder of this occurrence and you will have the option to renew your dues online or print the invoice and mail in your payment.

Can my employer pay my dues and certification fees?

Dues and certification fees are the responsibility of the member. They are not the responsibility of the employer even when being paid by them, and we’ve noticed an increase in delinquent payments when member dues are being paid by their employers. It is important to communicate the August 31 deadline to employers noting that any membership and certification fees not paid in full by this date will be assessed late fees. Individuals are the owners responsible for the timely payment of all dues, certification, and late fees associated with their annual membership to ANFP. Any payments received after August 31 or for the incorrect amount will be returned unprocessed to the address on the face of the check and may result in a lapse in membership or certification with ANFP.

Can my late/reinstatement fees be waived on my dues renewal notice?

All fees are final and may not be adjusted.

Am I able to make a partial payment on my dues renewal notice?

Partial Dues Payment are not accepted.

I recently joined ANFP, why did I receive an dues invoice renewal?

More than likely you joined during the half-dues season and paid a reduced fee. For additional details, please contact ANFP by e-mail at info@ANFPonline.org or by phone at 800.323.1908 and select option 1.

What are the qualifications to be a retired member of ANFP?

You must be 62 or older and no longer working. You will need to submit a copy of your Social Security Earning Statement or an official letter stating the date of your retirement from your last employer. For more details please contact ANFP by e-mail at info@ANFPonline.org or by phone at 800.323.1908 and select option 1.

How do I apply for retired membership?

A Retired Membership Affidavit will need to be completed and return to ANFP. Please contact ANFP by e-mail at info@ANFPonline.org or by phone at 800.323.1908 and select option 1 to obtain the affidavit form.

Who do I contact with additional questions not answered within the FAQs?

Please contact ANFP by e-mail at info@ANFPonline.org or by phone at 800.323.1908 and select option 1.

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