ANFP Benchmarking Program Login Instructions

Login Instructions

1. Click the Login button at the top right corner of this page.

2. If you know your username (e-mail address) and password, log in.

3. If you have never logged in to our Customer Portal, click the link to "Create a New Account." This will prompt you to search for your record by e-mail address. Once found, click on the "Activate Account via E-mail" link to the right of your name.

4. Once logged in, from the “My Information” tab on the top, left-hand side of the screen, select the Skilled Nursing Benchmarking link. You may also select the link from the “My Account Links” on the right-hand side of the screen, and you will be taken to the Benchmarking site. All users must accept the Terms of Use upon first log-in. You will then be directed to the program dashboard and can begin the survey.

If you have problems logging in or cannot locate your record, please do not create a new account. Please give us a call at (800) 323-1908, so we can reset your password and ensure you are connected to the correct facility!

Data Entry & Reports

The Benchmarking survey will remain open for data entry through October 31, 2025. Once you log into the benchmarking platform, you can download the questions if you would like to see them in advance, download the User Guide, which can be found under ‘Site Help’ on the right-hand side of the screen, or begin entering data right away.

All Data Reporters and Data Users have been notified that comparisons and reports are available and now have access to the facility reports. To access these reports, Data Reporters must complete 70% of the survey.

Questions?

Please check out the FAQs in the platform, download the User Guide, give us a call at 800.323.1908, or e-mail us at benchmark@ANFPonline.org. We can help you interpret questions, walk you through the platform, or give general guidance. ANFP staff can't log in to individual accounts or see any individual data, to protect facility anonymity. Only your facility's reporters and users have access to your individual data.