September 10, 2026 | 3:00 p.m. CT
1.0 GEN CE - FREE

The resident dining experience is one of the most observed and regulated moments in any care setting, where clinical care, hospitality, and compliance all meet at the table. Most teams are still relying on outdated checklists and reactive fixes when a simple set of tech tools could catch problems before they become deficiencies.

Join Jon Williams, Registered Dietitian, for a practical session on tools and systems that can help your team find the right regulatory guidance fast, catch intake and satisfaction issues through structured dining observations, coach front-line staff on person-centered service and navigate the gray area when a resident refuses a nutrition-related physician order.
Leave with tools you can use right away: quicker ways to locate regulatory answers, a repeatable observation process, coaching language staff will actually use, and ways to document resident choice vs. refusal. 

Ideal for Directors of Food and Nutrition Services, Dietary Managers, Registered Dietitians, Directors of Nursing and Administrators. 

Registration Coming Soon!

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