Questions & Answers
Q: Will I receive confirmation of my registration?
A: Yes, you will receive an e-mail message with your user ID and password. Please keep this information in a safe place. You will need the user ID and password each time you login.
Q: Does my CE report show the detail or just total hours?
A: It shows both. The report also shows you when your qualifying period starts and ends.
Q: Is this information up-to-date?
A: The report is generated on recent information, but not up-to-the-minute. You should allow two to three weeks from reporting hours to ANFP for them to show in your report on the website.
Q: Can I print the report?
A: Yes. Simply select “File > Print” from your browser.
Q: Can anyone else see my records?
A: You are the only person authorized to access your member records through the Web, and this is why registration is required. Of course, you should handle your user ID and password in a secure manner.
Q: Can I update my address, phone number, or e-mail through the ANFP website?
A: We’re glad you asked! Your CE Report page also displays these details. If you need to tell ANFP about a change in your contact information, please click “Update this info” and tell us.
Q: What happens if I forget my user ID and password?
A: Please click “Request a Reminder” on the members home page, or contact Professional Development Services for assistance: 800.323.1908 or info@ANFPonline.org