Resources: Customer Service & Quality Management

This area is your reference to information on the Web addressing a variety of topics for certified dietary managers — from foodservice management to human resources to medical nutrition therapy. Many of these resources are Web pages. A few are in pdf (Adobe Acrobat) format. If you do not have Acrobat, you can download it free from: www.adobe.com/prodindex/acrobat/readstep.html

Do you have a favorite website relevant to foodservice management? To suggest websites to add to this directory, please contact the ANFP webmaster.

Guide to Centralized Food Service Systems • http://nfsmi.org/ResourceOverview.aspx?ID=81
A publication from the National Food Service Management Institute. Click on links from the Web page to receive pdf files addressing this topic.

Joint Commission for Accreditation of Healthcare Organizations (JCAHO) • www.jcaho.org